Faqs

Organic skincare refers to products made from natural ingredients grown without synthetic pesticides or fertilizers. It's important because it minimizes exposure to harmful chemicals, supports sustainable agriculture, and promotes healthier skin.

Yes, all Vedaant Organic products are cruelty-free. We do not test on animals and are committed to ethical practices throughout our production process.

No, our products are free from harmful chemicals such as parabens, sulphates, phthalates, salt and artificial fragrances. We prioritize natural and organic ingredients to ensure the safety and efficacy of our skincare range.

Yes, our products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, it's always recommended to perform a patch test before using any new skincare product, especially if you have specific skin concerns.

We recommend storing our products in a cool, dry place away from direct sunlight to maintain their efficacy. It's also essential to keep the lids tightly closed to prevent contamination.

We offer a hassle-free return policy within 2 days of purchase if you're not completely satisfied with your order. Please refer to our return policy for detailed instructions on how to initiate a return or exchange.

Yes, we offer customisation of gift hampers basis occasions and events at special rates. Please contact our customer care team through “Contact us “or WhatsApp us your requirement for more information on pricing and minimum order quantities.

You can track your order by logging into your account on our website and accessing the "Order History" section. Alternatively, you will receive a tracking number via email once your order has been shipped, which you can use to track the status of your delivery.

Our products typically have a shelf life of 12-24 months, depending on the specific formulation. The manufacturing date can be found on the product packaging or label.

Yes, we are committed to sustainability, and our packaging materials are eco-friendly and recyclable whenever possible. We strive to minimize our environmental impact and support sustainable practices throughout our supply chain.

Yes, some of our products are lovingly handmade in small batches to ensure freshness and quality. Our homemade products are crafted with care using natural and organic ingredients to provide you with effective and nourishing skincare solutions.

Yes, we offer gift wrapping services for an additional fee. During the checkout process, you will have the option to add gift wrapping to your order and include a personalized message for the recipient.

We strive to process orders as quickly as possible. If you need to modify or cancel your order, please contact our customer service team immediately. We will do our best to accommodate your request, but please note that orders cannot be modified or cancelled once they have been shipped.

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can select your preferred payment option during the checkout process.

While our products are formulated with natural and gentle ingredients, we recommend consulting with a healthcare professional before using them on children or during pregnancy to ensure safety and suitability.

You can contact our customer service team via email at vedaantorganic@gmail.com or by phone at 9810912326. Our dedicated team is available to assist you with any questions, concerns, or feedback you may have.